Omega Clinical gives your practice a secure app for the team, a free patient portal for the people you treat, and telehealth video. Every message, file and call is encrypted on the device that sends it.
Practitioners and patients need different things from a messenger, so Omega Clinical comes in two parts that talk to each other.
The full workspace for reception, practitioners and managers.
A private line to the clinicians a patient sees, with nothing else in the way.
You send a patient a code or a link. They install the portal, accept the invitation, and they can message you straight away. Nobody can find your practitioners or your staff by searching, so the only people who reach you are the people you've invited.
If a patient sees a GP, a physiotherapist and a naturopath who all use Omega Clinical, all three sit side by side in the one portal. When a patient wants to message family and friends as well, they can unlock the full Omega messenger from inside the portal.
Book the consult in the chat, and the link turns up in the patient's portal shortly before it starts. The patient waits in a private waiting room until you let them in.
One-to-one consults connect device to device. Our server sets the call up and can't see or hear it.
Patients wait with your practice name and a short message until you admit them.
Add a carer, family member or interpreter to the consult with the patient's agreement.
Omega Clinical will replace the mix of text messages, personal chat apps, fax and email that many practices make do with for patient matters.
Coming soon
Reception, practitioners and practice managers talk in one place, in private chats and group threads, so patient matters stay off personal phones and text messages.
Coming soon
Send and receive referral letters, pathology reports, imaging and care plans inside the same encryption as your messages.
Coming soon
Message the specialist, pharmacist or allied health practitioner you refer to, as long as they use Omega Clinical too.
Coming soon
Voice and video calls between colleagues, sealed in the same way as your messages.
Health information is the most sensitive personal information there is, and Australian law treats it that way. Omega Clinical is being designed to support your obligations under the Privacy Act 1988 and the Australian Privacy Principles, the Notifiable Data Breaches scheme, and state health records laws.
We'll publish a plain-English privacy and security statement for practices before launch.
The keys that open your conversations are made on your own devices and stay there. Our servers pass sealed messages along and hold no key that can read them.
Each message and file gets its own key before it leaves your phone.
Our servers store and deliver the sealed message without being able to open it.
Only the devices it was addressed to can unwrap the key and read it.
No. Your clinical records, billing and appointment book stay where they are. Omega Clinical handles the conversations: practitioner to patient, and practitioner to practitioner.
Nothing. The patient portal is free for patients. If a patient wants the full Omega messenger for the rest of their life, they can upgrade inside the portal for a personal subscription.
Yes. Plenty of practices use Healthdirect Video Call or another service today, and you can carry on with it for as long as you like. Omega Clinical's telehealth sits alongside your messages and files so the whole consult lives in one place.
Messages and files are encrypted on the phone that sends them and our servers can't open them. Account details for Australian practices are held in Australia.
We're starting with Australian practitioners. Each country will get its own Omega Clinical page that sets out the privacy and health information laws it is built to support there. Register your interest and tell us where you are.
You set your own hours. Outside them, patients see your away message and the practice's after-hours instructions, and urgent matters are pointed to 000.
Omega Clinical is still being built. Register your interest and we'll let you know when it's ready, or apply to join the beta and try it before anyone else.
Please don't include any patient information in these forms.
Omega Clinical